shipping & returns
Shipping Policy
Your order will be SHIPPED 1-2 business days from receipt of payment.
For standard shipping it takes 5 to 9 business days for you to receive your order based on your location.
For priority shipping it takes 2 to 3 business days for you to receive your order.
For Express shipping, if you order before 11am you will receive your order in 1 to 2 business days. (*Free Express Shipping is available on orders $699 and above)
After your package is mailed you will receive a tracking email with tracking number.
Returns & Exchange Policy
At Sublime’ we maintain a very high standard of quality assurance. All our hair is prepared and professionally packaged at our office in Suwanee, GA. Every product undergoes a rigorous process to make sure you are receiving the best quality merchandise possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied.
Due to COVID-19 restrictions along with Styled By Sublime's diligent efforts to keep our customers and staff safe, we are currently NOT accepting or processing returns.